Since COVID-19 sent us into isolation, the role of technology in our way of life has been accentuated. Learn about the technologies of the future that will mark the development of the post-pandemic world.
Accelerated transformation with future technologies
The pandemic has accelerated the technological transformation of society. The digital age had been advancing fields such as telecommunications, nanotechnology, and quantum computing. The current context has promoted the widespread use of technology to socialize, consume, work and educate.
A study done in the United States, reports the growth in the use of information and communication technologies. Those that lead are text messages (increased 43%), voice calls (36%), social networks (35%), and video calls (30%). 46% of those consulted indicated that their digital communication has increased during isolation. On the other hand, the risk posed by physical interaction has impacted a large part of consumption. A joint market segment has emerged of those who already preferred online shopping and those who have done so for security. McKinsey (2020), estimates that e-commerce in the United States advanced ten years in the first three months of an emergency. It also indicates that 75% of American consumers have bought from different stores, brands, and websites during this time.
In terms of work, teleworking has risen as a way to perform. Recently surveyed 127 company leaders. It found that 82% plan to maintain forms of remote work. 47% even anticipate having full-time remote employees.
Virtual education has also been accentuated. The United Nations Organization (2020) calculates that the pandemic affected the education of 94% of the world’s students: about 1.6 billion children and young people. In fact, a survey by the Student Network and the International Association of Universities (2020) indicates that 85% of university institutions consider that online training has replaced face-to-face training.
Future technologies for today’s world
What are the innovations that are consolidated as the technologies of the future? Accenture suggests that they are those that are aligned with changes in people’s values and respond to new challenges, more disruptive than ever.
Collaboration between people and artificial intelligence (AI) applications is projected to grow. Likewise, emotional and predictive AI will be on the rise among the technologies of the future. It acts guided by its own evaluations of the emotions of the people with whom it interacts.
Likewise, data analytics and machine learning will help organizations with key aspects of their operation. This is the case of identifying consumer purchasing patterns or problems in logistics processes.
AI is key, as it contributes to the operation of other technologies of the future such as automation and the cloud.
Internet of Things
The IoT is being used in remote healthcare during this global emergency. For example, sensor devices are used to monitor patients remotely. Similarly, these technologies of the future are part of smart homes and cities, where they contribute to improving people’s quality of life. Statista claims that there will be more than 75 billion connected IoT items in the world by 2025.
Greater connectivity requires transparent and interoperable networks.Therefore, blockchain is emerging as a leader among new technologies. It has the potential to manage supply chains, quickly processing and verifying transactions. Also to contribute to tasks that require clear, fast, and connected information, such as emergency monitoring.
The pandemic has fueled the execution of workloads in the cloud. Microsoft reports that its demand for these services has grown by 775% during the emergency (Banafa, 2020). In particular, the cloud is rising as educational technology. It is also key for video conferencing platforms.
Isolation has emphasized our need to connect effectively. 5G is positioned to connect the technologies of the future with greater speed and capacity than ever before. According to Qualcomm, 380 operators around the world are investing in 5G.
Robotic Process Automation ( RPA) and Intelligent Process Automation (IPA) will continue to prove their worth. Not just to free people from simple, repetitive tasks, but to keep businesses running during the next big disruption. Data Bridge estimates indicate that RPA will grow about 30% annually until 2026.
In the post-pandemic world, the technologies of the future will help companies to implement specific changes in the way they operate and do business. It is noteworthy that these can leverage transformations, but not without the necessary organizational adaptation to manage these changes and their effects in a timely manner.